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Creating and Managing Your Account

Note

This process is the same on Xperience Browser Extension as it is on ParallelChain Explorer.

Xperience is your ParallelChain wallet, and Xperience Browser Extension is its browser extension.

To conduct transactions on ParallelChain Mainnet you will first need to create an account on the blockchain to access the network. Accounts are free to create, and they can be set up through Xperience Browser Extension—or through the good old ParallelChain Explorer.

The blockchain account you create on ParallelChain is non-custodial, which means only you have control and access to it. You must store your recovery key securely and properly to avoid losing access to your assets. There is no way to retrieve it if it is lost.

Learn how to create and manage your ParallelChain account using Xperience Browser Extension with the steps below.

Install Xperience Browser Exension

For Chrome users, install the extension via the Chrome Web Store. The extension currently only works on Chrome.

If necessary, refer to these instructions on installing Chrome extensions.

Register for a New Wallet

Obtain Your Recovery Key

Create your account

  1. Open Xperience Browser Extension by clicking on its icon next to your browser address bar.

  2. Click Register.

  3. Your 12-word recover key will be generated automatically. Copy your recovery key by clicking COPY AS TEXT and paste it in a secure document, or by writing down the words in the exact order in which they appear.

  4. Store your recovery key in a secure location.

  5. Click Next.

Verify Your Recovery Key

Verify your recovery key

  1. You will be prompted to fill in some missing words in your recovery key. Refer to your recovery key to enter all the missing words in the blanks.

  2. Click Next.

  3. If an error message appears, refer to your recovery key again and check if you have entered the correct words.

Create Your Password

  1. Create a password for your wallet and enter it in the Password field. Your password can contain any characters, but it must satisfy the following conditions:

    • at least 8 characters long,
    • at least 1 uppercase letter,
    • at least 1 lowercase letter,
    • at least 1 number.

  2. Enter your password again in the Confirm Password field. If you receive a Passwords do not match error, re-enter your password and check that both your entries are the same.

    Note

    This password is only limited to the wallet access on the particular device you are registering your account on, and it cannot be accessed from another device.

  3. Click REGISTER. Congratulations! Your ParallelChain account has now been created.

  4. You will be prompted to enter your password again to log in to your wallet.

Importing an Existing Wallet

Importing existing wallet

  1. Open Xperience Browser Extension by clicking on the extension icon next to your browser address bar.

  2. Click IMPORT EXISTING WALLET.

  3. Enter your 12-word recovery key that you had stored securely when you first created that wallet.

  4. Click Next.

You will be prompted to create a password for your wallet. You can follow the instructions here.

Note

Importing your wallet only recovers accounts associated with the recovery key. Refer to the steps in Exporting Account with Public and Private Keys and Importing Your Account Using Public and Private Keys to export and import individual accounts.

Logging into Your Wallet

Logging

  1. Open Xperience Browser Extension by clicking on the extension icon next to your browser address bar.

  2. Enter your password and click VERIFY. You can now access your wallet.

If you do not remember your password, you can reset your password with your recovery key:

  1. Start by clicking FORGOT PASSWORD.

  2. Enter the 12-word recovery key that you had stored securely when you first created your wallet. Click NEXT.

  3. Follow the instruction in Create Your Password to set up your new password.

Configuring Your Security and Login

Viewing Your Recovery Key

  1. Click the icon with three dots on the top-right corner of the extension.

  2. Click Security & Login.

  3. Enter your password and click VERIFY.

    Note

    If you do not remember your password, you can log in with your recovery key.

    • Click VERIFY WITH RECOVERY KEY.

    • Enter your 12-word recovery key and click Next.

  4. Click View Recovery Key. You will see your 12-word recovery key.

Changing Your Password

  1. Click the icon with the three dots on the top-right corner of the extension.

  2. Click Security & Login.

  3. Enter your password and click VERIFY.

    Note

    If you do not remember your password, you can reset your password with your recovery key.

    • Click VERIFY WITH RECOVERY KEY.
    • Enter your 12-word recovery key. Click Next and Change Password.

  4. Create a new password for your wallet and enter it in the Password field. Your password can contain any characters, but it must satisfy the following conditions:

    • at least 8 characters long,
    • at least 1 uppercase letter,
    • at least 1 lowercase letter,
    • at least 1 number.

  5. Enter your password again in the Confirm Password field. If you receive a Passwords do not match error, re-enter your password and check that both your entries are the same.

    Note

    This password is only limited to the wallet access on the particular device you are registering your account on, and it cannot be accessed from another device.

  6. Click SAVE CHANGES. Your password has now been changed.

  7. You will be prompted to enter your password again to log in to your wallet.

Erasing Wallet from Device

  1. Click the icon with three dots on the top-right corner of the extension.

  2. Click Security & Login.

  3. Enter your password and click VERIFY.

    Note

    If you do not remember your password, you can reset your password with your recovery key.

    • Click VERIFY WITH RECOVERY KEY.
    • Enter your 12-word recovery key. Click Next and Change Password.

  4. Click ERASE WALLET FROM DEVICE. You will be prompted with a note that the action cannot be undone.

  5. Confirm by clicking ERASE to remove your wallet data from your device or click CANCEL to return to the previous screen.

Exporting Account

As Public and Private Keys

  1. Click the drop-down arrow right beside your wallet address.
  2. Your wallet address acts as your public key. Click the copy icon next to your public key to copy it and save it in a secure location.
  3. Click on the key icon to view your private key.
  4. Click on the copy icon next to your private key to copy it and save it in a secure location.

As a JSON File

Alternatively, you can download the keypair of your current account in a JSON file.

  1. Click the drop-down arrow right beside your wallet address.
  2. Click the download icon beside your wallet address to start the download.
  3. Store the JSON file securely. You can open the file with any text editor, like Notepad or Microsoft Word.

Note

If you wish to recover your account on another wallet, you can do so by importing your accounts. Refer to the steps in Importing Your Account with Public & Private Keys or Importing Your Account with a JSON File.

Importing Account

Using Public and Private Keys

  1. Click the drop-down arrow right beside your wallet address.
  2. Click IMPORT.
  3. Enter your public key in the Public Address field.
  4. Enter your private key in the Private Key field.

  5. Enter your desired account name in the Account Name field.

    Note

    If you are not sure where to find your public and private keys, refer to Exporting Account as Public & Private Keys.

  6. Click IMPORT. You have successfully imported your account.

Using a JSON File

  1. Click the drop-down arrow right beside your wallet address.
  2. Click IMPORT.

  3. Click IMPORT WITH FILE and select the appropriate JSON file.

    Note

    If you are not sure how to export your JSON file, refer to Exporting Your Account as a JSON File.

  4. Click IMPORT. You have successfully imported your account.

Locking Your Wallet

  1. Click the icon with three dots on the top-right corner of the extension.
  2. Click on LOCK WALLET.
  3. Your wallet is now locked. You will be prompted to enter your password again to log in to your wallet.

FAQ

Is the wallet in Xperience Browser Extension the same as the wallet in ParallelChain Explorer?

Yes, they are the same. You can access your wallet through either Xperience Browser Extension or ParallelChain Explorer.

Is my Xperience Browser Extension the same as my ParallelChain account?

No, they are not the same. Your ParallelChain account is the keypair registered on the ParallelChain Mainnet, and the Xperience browser extension is simply a platform that connects you to your ParallelChain account. You can access your ParallelChain account as long as you have your keypair, even if you lose the device the Xperience Browser Extension is installed on.

Can I send XPLL tokens to other blockchains like Ethereum?

No, you cannot send XPLL tokens to other blockchains at the moment. XPLL and other PRFC tokens are currently only compatible with the ParallelChain Mainnet network, and sending your tokens to other network addresses will lose your tokens.

What happens if I lose both my recovery key and password?

Xperience is a non-custodial wallet that only you have access to. If you lose your recovery key and password, you will lose access to your wallet. We recommend that you write down your recovery key and store it in a secure place.

If you have lost access to your existing wallet, you can opt to register for a new wallet by clearing the cache of your current browser, and then refreshing the page. Please check with your selected browser to find out how to clear your browser cache. After that, register for a new wallet by following the steps under Register for a New Wallet.

If you have exported your public and private keys before, you can then recover access to your assets by importing your old account with its public and private keys. For more details, follow the steps under Exporting Account and Importing Account.

Where can I seek support or report bugs?

You can visit ParallelChain's Discord for community help. If you cannot resolve your issue there, you can write to walletsupport@parallelchain.io.